Tourist information

Tourist Information Office (EOT), Xanthoudidou 1, Iraklio Tlf. 281 022 8225 open daily 8am to 2pm Monday to Friday. In the summer months, also open at the weekend. Tourist Police, Dikeosynis 10, Tlf. 281 028 3190 open daily 7am to 11pm.

Ferries: Minoan Lines ( www.minoan.gr ) and Anek ferries sail from Piraeus and Iraklio daily, sailing time 10 hours. Minoan Lines also run an extra service in the summer, using high-speed boats cutting travel time down approx. 6 hours, between the mainland and Crete . Minoan Lines sail three times a week to Thessaloniki , sailing time 23 hours calling in at Santorini and other islands on route.

Flights: International and Domestic flights arrive and depart from Nikos Kazantzakis Airport , Iraklio.

Buses: depart and arrive at Bus Stations A and B, to Rethymno, Hania and other destinations.

Emergency Numbers: Police 100, Tourist Police 171, Ambulance 166, Fire 199.

Medical Care: University Hospital , at Voutes, is the best equipped is 5 km. south of the town. The Apollania Hospital , in the town is the nearest. NB. Remember to have adequate insurance to cover all eventualities including transport home if necessary.

Opening hours: Banks : 08.00 to 14.00 Monday – Friday.
Shops: Mon, Wed, Sat. 09.00 – 15.00. Tue, Thu, Fri, 09.00 – 14.00 / 17.00 – 21.00.
Public Offices: 08.00 – 14.00. NB. Opening times vary fromtowns and villages; in tourist areas, they have extended opening hours.

Credit Cards / Money: All major credit cards accepted, although in villages and the smaller islands cash (Euro) is the best alternative.

Electricity: 220 volts.

Communication: Telephone: OTE (the Hellenic Telecommunications Organization) OTE offices are open from 08:00 to 14:00. Kiosks and OTE offices sell phonecards that used in public phone booths. The most popular phone cards are Chrono karta, and Web & Smile that also used to access the internet. Mobile Phones coverage is about 90%.

Internet: Most towns and tourist’s resorts have one or several internet cafes where one can go online. Hotels of a higher standard may also internet access for residents.

Postal Services: Signs denoting post offices are usually bright yellow, as are post-boxes.
If you need to send a letter, there are stamp vending machines and post-boxes outside all central post offices. Opening hours 07.30 – 20.00 Mon – Fri. / 07.30 – 14.00 Sat. The main post office in Iraklio is on Plateia Giannari.